Build Me Tech

SAZGAR ENGINEERING Economical Transport for everyone

Sazgar, a leading automobile company, sought to enhance customer engagement and streamline communication for their Haval and Baic brands. The company aimed to develop an automated WhatsApp chatbot that would provide product information, receive feedback, assist in locating nearest dealerships, and facilitate automatic aftersales feedback. The chatbot also allowed for seamless handover to a customer service agent for personalized queries. Additionally, the chatbot gathered valuable customer data, including their name, vehicle details, and service center preference, to inform future decision-making processes.

Industry

Automobiles Spare Parts

Services Provided

Chatbot
CRM
Customer Service
Data Analytics
Automation

RESULTS

99%

Increase In Results Of Sales Through Social Media

99%

Increase In Results Of Sales Through Social Media

99%

Increase In Results Of Sales Through Social Media

ABOUT THE PROJECT

The development of the automated WhatsApp chatbot for Sazgar's Haval and Baic brands revolutionized customer engagement and streamlined communication channels. The integration of AI-powered chatbot technologies, CRM system, and personalized customer service assistance ensured a seamless and efficient customer experience. The project's success empowered Sazgar to enhance customer satisfaction, gather valuable data for decision-making, and strengthen their position in the competitive automobile industry.

Date Of Commencement 19/5/2019

Date Of Conclusion 26/7/2022

SUCCESS STORIES

What they say about us

Anna J. Peter Creative Manager

Have been working with Build Me Tech for the past few months and I am so impressed with their web design and development services.

Mili Jackson Marketing Manager

I enjoyed working with Build Me Tech for my logo design and branding needs. They provided me with a custom logo design that was modern, affordable, and, most importantly, creative.

Ray Kelvin CEO/Owner

Thanks, Build Me Tech. Your mobile application development is fantastic, and your service is terrific.

Thomas Andrew Project Manager

Build Me Tech is the ultimate time saver for small business owners like me.